About the terminal
Brisbane Airport is currently undergoing major upgrades to improve the International Terminal's security screening equipment, bag drop processes, check-in systems, retail outlets and duty free experience. Once complete, travellers will be able to enjoy a faster, safer and more convenient airport experience in Brisbane.
What facilities are at Brisbane International Terminal?
Travellers will find a wide range of services and facilities at Brisbane Airport’s International Terminal.
Check-in
If you’re travelling internationally, Brisbane Airport recommends that you arrive at least three hours prior to your departure. For all airlines, international check-in is located on Level 4 (Departures Hall) of the International Terminal. Inside the terminal, the Departures board lists the check-in desk assigned to each flight.
Baggage
Each airline has its own luggage restrictions (weight, size and quantity) so you’ll need to check with your carrier about what’s relevant to you - before you fly. Brisbane International Terminal helps you take the guesswork out of weighing your luggage before your flight, with scales located near the check-in desks before bag drop.
If you don’t want to be encumbered by your hand luggage, baggage trolleys are complimentary in the International Terminal and available in the car park, in the Departures Hall on Level 4, or at Baggage Claim in the Customs Hall on Level 2.
If you have luggage to store, luggage lockers can be found on level one (ground floor) of the International Terminal, next to the car park entrance.
Arriving passengers will be able to collect their baggage from the baggage carousels located on Level 2 in the Arrivals Hall.
Is there a currency exchange?
There are a number of Prosegur Change Currency Exchange branches conveniently located throughout Brisbane International Airport. Prefer to get your foreign currency sorted out in advance? Travel Money Oz can help you get organised before you head to the airport so you're ready to go as soon as you land!
What are the other services and facilities?
- ATMs
- Free Wi-Fi
- Luggage trolleys
- Charging stations for electronic devices
- First aid facilities
- Lost property
- Parenting rooms
- Free showers
- Postal services (located just outside the terminal)
- Prayer room
- Telephones
- Water stations (including a hot water station)
- Smoking areas
- Vending machines
Brisbane Airport also provides volunteer Airport Ambassadors, who roam the airport and are always available to answer your questions.
Transfers and transport
What’s the best way to get to and from Brisbane Airport?
There are a number of ways for travellers to get to and from Brisbane International Terminal.
Taxi: Taxis are available 24/7 from the International Terminal. The cab rank is on Level 2 directly in front of the terminal, and a one-way fare from the airport to Brisbane City can be between $45 and $55, depending on the time of day and the traffic conditions.
Rideshare and Uber: There’s no problem booking Uber or other rideshare pick up services from Brisbane Airport, which was one of the first airports in Australia to enable this mode of transport. From Level 2, follow the Rideshare Booking signs down to the pick up area on Level 1.
Airtrain: One of the quickest options for getting to and from Brisbane Airport is via the Airtrain. Services run every 15 minutes during peak times and every 30 minutes in off-peak periods. The fare is around $22.30 from Brisbane Airport to Central Station in the city (and vice versa), and takes roughly 20 minutes. Airtrain also connects into the Queensland Rail suburban network, and can take you express to the Gold Coast. To find the Airtrain station within the International Terminal, take the lift or travellator to Level 3 and follow the signs.
Door-to-door transfer: For the traditional style of airport transfer, Con-X-ion shuttle bus transfer service goes to a huge number of locations around Brisbane, the Gold Coast and the Sunshine Coast.
Car rental: Brisbane Airport offers a number of car rental services. Talk to your Travel Expert about organising car hire for your trip or book it yourself online before you leave. At the International Terminal, the car rental booths are located on Level 2 in the Arrivals Hall.
Brisbane Airport parking: Both short term and long term parking is available at Brisbane International Airport. The airport also offers valet parking and premium parking, with all parking bookable in advance, online.
AIRPARK: Brisbane Airport parking also includes the AIRPARK facility – a stand-alone car park located onsite at Brisbane Airport, around a 10 to 20 minute bus ride from the terminals. AIRPARK offers budget, long-term parking, and can be used by anyone travelling domestically or internationally. Access to both terminals is fast and easy, with a free shuttle bus arriving at the AIRPARK waiting area every 15 minutes in peak times, and every 30 minutes at other times. AIRPARK provides 24-hour CCTV, and offers everyday drive-up rates or online bookings in advance. There is also an undercover option (online bookings only).
Electric vehicle charging points: You can charge your electric car at Brisbane Airport. You'll find charging points behind Nick Scali in Skygate Home and Life or on the ground level of the Skygate multi-level car park.
How do I transfer between terminals?
It’s easy to get between terminals at Brisbane Airport, thanks to the complimentary Terminal Transfer Bus that runs between 4:00am and 1:30am, with an approximate journey time of five minutes. Note that this timing is approximate and does not include any waiting time. From Brisbane International Terminal, the bus departs from the bus stop on Level 2 and drops off at the bus stop on Level 4.
