Brisbane International Airport

About the terminal

Brisbane Airport is currently undergoing major upgrades to improve the International Terminal's security screening equipment, bag drop processes, check-in systems, retail outlets and duty free experience. Once complete, travellers will be able to enjoy a faster, safer and more convenient airport experience in Brisbane.

What facilities are at Brisbane International Terminal?

Travellers will find a wide range of services and facilities at Brisbane Airport’s International Terminal.

Check-in

If you’re travelling internationally, Brisbane Airport recommends that you arrive at least three hours prior to your departure. For all airlines, international check-in is located on Level 4 (Departures Hall) of the International Terminal. Inside the terminal, the Departures board lists the check-in desk assigned to each flight.

Baggage

Each airline has its own luggage restrictions (weight, size and quantity) so you’ll need to check with your carrier about what’s relevant to you - before you fly. Brisbane International Terminal helps you take the guesswork out of weighing your luggage before your flight, with scales located near the check-in desks before bag drop.

If you don’t want to be encumbered by your hand luggage, baggage trolleys are complimentary in the International Terminal and available in the car park, in the Departures Hall on Level 4, or at Baggage Claim in the Customs Hall on Level 2.

If you have luggage to store, luggage lockers can be found on level one (ground floor) of the International Terminal, next to the car park entrance.

Arriving passengers will be able to collect their baggage from the baggage carousels located on Level 2 in the Arrivals Hall.

Is there a currency exchange?

There are a number of Prosegur Change Currency Exchange branches conveniently located throughout Brisbane International Airport. Prefer to get your foreign currency sorted out in advance? Travel Money Oz can help you get organised before you head to the airport so you're ready to go as soon as you land!

What are the other services and facilities?

  • ATMs
  • Free Wi-Fi
  • Luggage trolleys
  • Charging stations for electronic devices
  • First aid facilities
  • Lost property
  • Parenting rooms
  • Free showers
  • Postal services (located just outside the terminal)
  • Prayer room
  • Telephones
  • Water stations (including a hot water station)
  • Smoking areas
  • Vending machines 

Brisbane Airport also provides volunteer Airport Ambassadors, who roam the airport and are always available to answer your questions.

Transfers and transport

What’s the best way to get to and from Brisbane Airport?

There are a number of ways for travellers to get to and from Brisbane International Terminal.  

Taxi: Taxis are available 24/7 from the International Terminal. The cab rank is on Level 2 directly in front of the terminal, and a one-way fare from the airport to Brisbane City can be between $45 and $55, depending on the time of day and the traffic conditions.

Rideshare and Uber: There’s no problem booking Uber or other rideshare pick up services from Brisbane Airport, which was one of the first airports in Australia to enable this mode of transport. From Level 2, follow the Rideshare Booking signs down to the pick up area on Level 1.

Airtrain: One of the quickest options for getting to and from Brisbane Airport is via the Airtrain. Services run every 15 minutes during peak times and every 30 minutes in off-peak periods. The fare is around $22.30 from Brisbane Airport to Central Station in the city (and vice versa), and takes roughly 20 minutes. Airtrain also connects into the Queensland Rail suburban network, and can take you express to the Gold Coast. To find the Airtrain station within the International Terminal, take the lift or travellator to Level 3 and follow the signs.

Door-to-door transfer: For the traditional style of airport transfer, Con-X-ion shuttle bus transfer service goes to a huge number of locations around Brisbane, the Gold Coast and the Sunshine Coast.

Car rental: Brisbane Airport offers a number of car rental services. Talk to your Travel Expert about organising car hire for your trip or book it yourself online before you leave. At the International Terminal, the car rental booths are located on Level 2 in the Arrivals Hall.

Brisbane Airport parking: Both short term and long term parking is available at Brisbane International Airport. The airport also offers valet parking and premium parking, with all parking bookable in advance, online.

AIRPARK: Brisbane Airport parking also includes the AIRPARK facility – a stand-alone car park located onsite at Brisbane Airport, around a 10 to 20 minute bus ride from the terminals. AIRPARK offers budget, long-term parking, and can be used by anyone travelling domestically or internationally. Access to both terminals is fast and easy, with a free shuttle bus arriving at the AIRPARK waiting area every 15 minutes in peak times, and every 30 minutes at other times. AIRPARK provides 24-hour CCTV, and offers everyday drive-up rates or online bookings in advance. There is also an undercover option (online bookings only). 

Electric vehicle charging points: You can charge your electric car at Brisbane Airport. You'll find charging points behind Nick Scali in Skygate Home and Life or on the ground level of the Skygate multi-level car park. 

How do I transfer between terminals?

It’s easy to get between terminals at Brisbane Airport, thanks to the complimentary Terminal Transfer Bus that runs between 4:00am and 1:30am, with an approximate journey time of five minutes. Note that this timing is approximate and does not include any waiting time. From Brisbane International Terminal, the bus departs from the bus stop on Level 2 and drops off at the bus stop on Level 4. 

What restaurants and bars are at Brisbane International Terminal?

Brisbane International Terminal offers a range of dining options and bars where you can enjoy a substantial meal, drink or a quick bite before your flight. With everything from modern Australian cuisine and deli-cafe style to casual dining options and lots of delicious coffee stops you've got plenty of choice when it comes to refuelling before take off. 

Restaurants and bars at Brisbane International Terminal include:

  • Boost Juice 
  • The Coffee Club 
  • Dandelion & Driftwood 
  • Departure Lane 
  • Fonzie Abbott Coffee 
  • Hudsons Coffee 
  • Subway 
  • Windmill & Co 

Shopping at Brisbane Airport?

You’ll have the chance to pick up some last-minute gifts, essential travel items or do some duty free shopping at Brisbane International Airport. Buy a new bestseller before your flight, treat yourself to a watch or sunglasses, or select a uniquely Australian gift before you depart.

Shops at Brisbane International Airport include:

  • Prosegur Change Currency Exchange 
  • Australian Produce Store 
  • Australian Way 
  • Billabong 
  • Dreamtime Journey 
  • Flight Centre (your Travel Experts!) 
  • Lotte Duty Free 
  • M.A.C 
  • Merino Collection 
  • Optus 
  • Protectabag 
  • Sunglass Hut 
  • Tourist Refund Scheme (TRS) Office 
  • Vodafone 

What is Skygate?

Skygate is a retail wonderland less than 5km from Brisbane Airport. From the airport, you can get to Skygate via the free transport shuttle which runs from each terminal, or if you wish to drive you can take advantage of Skygate’s free parking.

Skygate is best known for being the home of DFO Brisbane, offering ‘discount factory outlet’ prices from more than 147 big brands including Polo Ralph Lauren, Calvin Klein, Nike and more. There are also cafes, a 24-hour Woolworths supermarket, a dentist, medical centre, fitness facilities, beauty salon and more.  Skygate also has plenty to keep the kids happy, with a giant, Barrier Reef-inspired playscape as well as children’s menus at a number of Skygate eateries. And, just across the road, you’ll find Golf Central BNE: a putt putt course for all ages, with 18 different holes to swing through and an on-site cafe.

What lounges are at the International Terminal?

The International Terminal at Brisbane Airport features a number of dedicated airline lounges, plus the Plaza Premium Lounge (and the Escape Lounge - coming soon!) which are open to all travellers for an entry fee. Each lounge is located past the security checkpoint and immigration, providing the perfect place to relax before you take off.

Qantas Brisbane International Lounge, Level 3, after security

Qantas knows how to look after its guests and with the majority of Qantas international flights from Brisbane departing in the mornings, there are two things this lounge does well: barista coffee and a great breakfast. Anyone needing to plug in will find plenty of spaces to work quietly, making use of the fast and free Wi-Fi. There are also private shower suites and a good choice of comfortable places to relax. For more information on lounge access, talk to your Travel Expert.

Air New Zealand Lounge, Level 3, after security

The Air New Zealand Brisbane International Lounge is a sleek and spacious place to relax and refresh before your flight. Airpoints Elite, Gold, Elite Partner and Koru members are all welcome, as are Business Class passengers departing on Air New Zealand flights. As with all Lounge access, if you have any queries, talk to your Travel Expert.

Singapore Airlines SilverKris Lounge, Level 4, after security

The Singapore Airlines Lounge within Brisbane International Terminal is designed to be like a ‘home away from home’ for guests, with different areas modelled on spaces such as living rooms, dining rooms and kitchens. The lounge also offers special productivity pods to enable guests to work in privacy and comfort, as well as a generous buffet with a selection of hot entrees and Singaporean specialties.

Emirates Lounge, Level 3, after security

Like Emirates Lounges worldwide, the Emirates Lounge at Brisbane International Terminal offers a comfortable and sophisticated space in which you can take it easy or tap out a little work before your flight. One of the most popular features of this lounge is the ability to board your flight directly from the lounge, with no need to return to the terminal.

Plaza Premium Lounge, Level 3, after security

The only non-airline lounge at Brisbane International Terminal is the Plaza Premium Lounge. Any traveller can access the lounge by either visiting the reception on the day or by booking online ahead of time to guarantee a spot. Children aged 2-11 receive a 30% discount. The Plaza Premium Lounge offers everything you would expect from an airport lounge, such as food, beverages, showers and Wi-Fi.

Escape Lounges, Level 3, after security 

A brand-new Escape Lounge will be coming to Brisbane Airport soon, open to all travellers for a fee. Relax with your complimentary food and drink, catch up on some work or just enjoy some quiet time before your flight. The Escape Lounge will be available for pre-booking or on the day access. Stay tuned for more information!  

What hotels are near Brisbane Airport?

Brisbane Airport has three hotels within its immediate vicinity. For help finding the perfect accommodation in Brisbane, talk to your Travel Expert or you can browse our Brisbane hotel deals online. Here's an overview of some of the most accessible hotels from Brisbane Airport. 

Novotel Brisbane Airport

The 4.5-star Novotel is located just minutes from both the Domestic and International terminals, within the Skygate precinct and the shopping hub of Brisbane’s DFO. To get to the Novotel from the terminals, simply catch the orange Transfer Bus that departs regularly or ask your Travel Expert to book you a transfer with the hotel.

Pullman Brisbane Airport Hotel

Located just a few minutes’ drive from Brisbane Airport International Terminal, in the hub of the airport precinct, lies Pullman Brisbane Airport Hotel. This 5-star hotel offers 132 elegantly appointed rooms, a stylish restaurant and bar, 24-hour reception and room service, as well as the top floor Executive Club Lounge and Bar overlooking Brisbane Airport.

ibis Brisbane Airport Hotel

ibis Brisbane Airport Hotel is found just a short drive from Brisbane International Terminal, right in the heart of the airport precinct. This 3.5-star property offers 243 rooms including 99 superior rooms, an alfresco restaurant, rooftop bar and function space, as well as easy access to the Brisbane Airport Conference Centre - right next door.